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Topics#Reports & DashboardsPregunta de Dave Meixell
Dave Meixell (Partner Tech) preguntó en #Reports & Dashboards
13 ene 2025, 00:13

Add recipient to a Report Subscription

I have three reports that I have two users subscribed to these reports.  I am trying to add a third, and keep getting the following error message.  And I'm the Salesforce Administrator.  Any help would be appreciated.

 

"We couldn't set up your subscription.  Try subscribing again.  If you still can'r subscribe, ask your Sales admin for help."

3 respuestas
  1. Keiji Otsubo
    15 ene 2025, 02:35

    Hi ,

     

    1. From Setup, enter Report Notifications in the Quick Find box, then select Report Notifications.
    2. Select the option to enable report notifications.
    3. Click Save.

     

    Let Users Subscribe to Report Notifications

    https://help.salesforce.com/s/articleView?id=xcloud.customize_reports_and_dashboards_report_notifications.htm&type=5

     

    1. From Setup, enter Notifications in the Quick Find box, then select Salesforce Notifications.
    2. Select the notification types you want to enable.
    3. Click Save.

     

    Enable Salesforce Mobile App Notifications

    https://help.salesforce.com/s/articleView?id=xcloud.salesforce_app_notifications_enable.htm&type=5

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