Skip to main content

Hi Folks, can I ask a silly question ? 😅

I am working on Disable Ref ID and Transition to New Email Threading Behaviour. 

When I am reading this: If Do Not Auto-enable New Features is off, we set email preferences for threading tokens based on the corresponding Ref ID settings for email subjects and bodies.

How should I know Do Not Auto-enable New Features is off or not? I mean where I can find this entry in Setup. hope I make myself clear....Thank you. IRis

9 respuestas
  1. 18 jun 2024, 2:44 p.m.

    I ran into the same roadblock, where can I verify if "Do No Auto-enable New Features" is toggled on or off?

     

    It turned out that this is not under setup for an Admin to turn on or off but rather it's only Salesforce support that can enable it. If you haven't contacted SFDC support and asked for it to be turned on then it is off.