Hi everyone. Can anyone help me how to find out the contacts who are in a particular wait period touch point in a Running journey.
I need the contact details form the rounded area of the below screen shot.
Thanks in advance
Hi, @Swarna Subrahmanyam
If this is within the last 30 days, it is possible to download the Journey History. To download, API knowledge is required.
I recently wrote an article about the download process, so please check it out.
- Extracting Contacts Passing Through Wait Activities Using Journey Builder REST API
--- METHOD
POST
--- SCHEME
https://[REST Base URL].rest.marketingcloudapis.com/interaction/v1/interactions/journeyhistory/download?columns=ContactKey
--- HEADERS
Content-Type:application/json
Authorization:Bearer [Access Token]
x-direct-pipe:true
--- BODY
{
"activityIds": ["YOUR_JOURNEY_ACTIVITY_ID"],
"statuses": ["complete"]
}