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Hi everyone. Can anyone help me how to find out the contacts who are in a particular wait period touch point in a Running journey.

I need the contact details form the rounded area of the below screen shot.

 

Thanks in advance 

1 respuesta
  1. 11 ene 2024, 23:43

    Hi, @Swarna Subrahmanyam

    If this is within the last 30 days, it is possible to download the Journey History. To download, API knowledge is required.

     

    I recently wrote an article about the download process, so please check it out.

     

    - Extracting Contacts Passing Through Wait Activities Using Journey Builder REST API

    https://medium.com/@marketingcloudtips/extracting-contacts-passing-through-wait-activities-using-journey-builder-rest-api-8d22ff0048a0

     

    --- METHOD

    POST

    --- SCHEME

    https://[REST Base URL].rest.marketingcloudapis.com/interaction/v1/interactions/journeyhistory/download?columns=ContactKey

    --- HEADERS

    Content-Type:application/json

    Authorization:Bearer [Access Token]

    x-direct-pipe:true

    --- BODY

    {

    "activityIds": ["YOUR_JOURNEY_ACTIVITY_ID"],

    "statuses": ["complete"]

    }

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