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Hi,Please make sure, all your records have mailing state of length 2.Have you checkd State and Country/Territory Picklist in your org.Go to Data Management -> State and Country/Territory Picklists.and Make sure it is enable.It is global picklist which maintains data integrity.You can refer this linkhttps://resources.docs.salesforce.com/202/latest/en-us/sfdc/pdf/state_country_picklists_impl_guide.pdf