So we have work plans with work steps. I noticed the fields on the Work Step record, " Start Time" and "End Time", but these fields don't update automatically. What is the best way to record these dates? They will be very useful for understanding the duration between each work step. Is there a built feature or should I use record-triggered flows?
thanks, could you give some more details about. I assume the tech has to "Start" the work steps, has some to do's outside of the app and after a couple of time the tech has to "Stop" the step, right? Then you could create a mobile flow to captue the time stamps by setting the status on the work step. You should update the work step via platform automations and not automatically as it works normally.
