In the "Protect Your Data in Salesforce" project, under the "Create New Users and Allow a User to Delete Accounts" section, I'm trying to create a new user, Amy Daniels. However, every time I attempt to create the user, I receive an error message saying there's a duplicate username, even though no duplicate exists. How can I resolve this issue?
Hi @Chelsea Jordan ,
Try a unique username with the date added as shown below.
adaniels@cjblack20241223.com
1.All Salesforce usernames are unique, for all users, across all Organizations (including Trial Orgs, Production orgs and Sandboxes).
2.Salesforce Username does not have to be the user's email address. For more information, please review Salesforce username does not have to be your email address. For a user, there's an additional field named email address which can be a duplicate. That is, multiple users can share the same email address.
