when I was trying to attempt my Associate exam, I was stopped in the middle by support saying that you are not audible, and that I have to contact Salesforce support for the same and exit this exam. Not sure what went wrong. My exam still shows up under the In-Progress bar but its launch bar has been suspended. I am using the free exam voucher . and now it shows that it expired. but I am scheduled exam on 02 May 2023 . So the voucher is still useful for me . Please reschedule my exam as soon as possible.
I believe in order to finish it off earlier, I would need some response from Trailhead on time. I have logged a case #00939418. Can someone please assist on priority?
@Certification Exam Resources @Certification Days @* Trailhead Official * @Trailhead Support @Salesforce Support