Hello! In the support settings the Notify Case Owner of New Case Comments sends out an email and my support team does not want an email, they would rather get notified in Chatter. I would like to disable this and create a Chatter notification in flow. I believe this is possible, anyone else created this?
7 respuestas
You can build a variable of resource type 'Template', use rich text if you'd like, and reference it in the post to chatter core action.
