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To perform lightning sync between outlook and salesforce, it is necessary to choose a connection method. If I choose the Service Account method, I have to log in with it and set up the different domains.  In my specific case, the service account created and logged in, does not have access to emails with different domains than the service account, so if I put in other domains, would it still be able to synchronize contacts for a user with different domain?

For example if my service account as domain "test.com" and the user to sync has domain equals "extratest.com", but service account has not visibility on the "extratest.com" domain it is possible to sync this user? If this is not possible, how can this be done? Is it possible to set up two service accounts at the same time?

Thank you

#Outlook/Teams/Gmail #Outlook Lightning Sync

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