I'm working on implementing Permission set groups to a new Org and ran into a pretty major issue with PSG Muting. Initially, I was able to configure all of my groups and their corresponding muting settings; however, if I go back into the Muting settings and un-check or re-check a muting check box and save the configuration, it reverts to the previous setting.
Now, all of my muting profiles are frozen with the original settings, and I cannot make changes as I QA my different users' levels of access. I have attempted to push a changeset to a new sandbox but that did not resolve my issue.
I have 24 permission set groups and would prefer to keep all the permissions in the PSG vs. the profile for ease of maintenance and future-proofing and to keep in line with SFDC best practice recommendations.
I have reached out to support, and all I got, in the end, was a bug number and no ETA on a solution.
Any insights the group could provide would be helpful.
Thank you!
-David
Hello,
Did Salesforce Support share with you a Known Issue?
If they did you'd be able to follow the progress of this by selecting 'This Issue Effects Me'.
Thanks, Tom