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We have started accepting donations through Givelively, and when those are synced with salesforce, it looks like it will store the information about whether a donation is recurring or one time in the "Type" picklist field on the opportunity object.

I would like to utilize the recurring donations object since it seems like a great way to keep track of recurring donations, and especially to see how they relate to campaigns. However, when I try creating a recurring donation record, with a start date in the past,r that I can tie past donations to (in Sandbox), it automatically creates a bunch of opportunities and I wind up with duplicate donations (some created by the recurring donation, some that I imported through the NPSP data import wizard...

I'm also unsure of how to relate monthly donations through givelively to a recurring donation.

Has anyone else had experience with this (either givelively recurring donations or past donations that were bulk imported) and how did you handle it?

3 respuestas
  1. 31 jul 2019, 20:06

    If you go to NPSP Settings and select the Recurring Donations tab and then Recurring Donations under that (confusing I know) there should be the ability to reduce toy Opportunity Forecast Months. This might meet your needs.

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