We are in the early stages of exploring a customer community for alumni engagement. We would test this with a smaller group of select alumni before making it widely available to our entire alumni base, but we are trying to determine what kind of usage we can expect. Are there any organizations using customer communities for alumni engagement who have a good sense of what percentage of their alumni actively use it?
@Using Salesforce Communities (ARCHIVED)
1 respuesta
We're preparing one for applications before we get to alumni and are having a similar problem projecting. I suggest you start very small, Sfdc will not turn you off as far as I understand as they're going to price based on usage over the course of the year so for example if you get high volume one month and low they count it somewhere in between.
