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Topics#Data ManagementPregunta de Jacob Holt
Jacob Holt (Favor Delivery) preguntó en #Data Management
20 dic 2018, 23:16

Email Verification Link Missing from Salesforce Notification to User's New Email Address

I'm attempting to change one of my end user's email addresses. Everything is running smoothly and the new email address is receiving the verification email from Salesforce, but there is no link for the end user to verify the email address change.
6 respuestas
  1. Erin Croteau (RPM Living)
    3 sept, 20:43

     Today we had a user receive the same email screenshotted by Seva Tsurikov, the one notifying the user of an attempted email changed, but with no verification link. We had the user update her own email instead in the Profile icon > Settings > Personal Details page. Salesforce Help site Agentforce AI chatbot was wrong many times about the potential reason for this, and finally it said it could just be a glitch in Salesforce and that I could submit a case if needed. 🙄

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