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18 feb 2016, 16:16

Importing Existing Articles to Knowledge

I'm wondering if .csv files are the only option for importing existing articles into Salesforce Knowledge. Are any other file types (ie: PDF) supported?

2 respuestas

Stephen Davlantes (Harbourvest Partners)
18 feb 2016, 16:23
Hi Sara,

I've never imported anything to Salesforce Knowledge, but this Community post says you can:

https://help.salesforce.com/HTViewHelpDoc?id=knowledge_article_importer_02csv.htm&language=en_US

SD

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