We are using the concept of target accounts and can label an account record as "target". But since we are using account hierarchies, it gives us a hard time when reporting.
As e.g. a parent account can be target but that account has several child and maybe not all of them are targets.
But when running a report to see/get all the parent account that have the rating target but still also would see all their child ->and here whether they are target or not, then obviously I have a problem. Since I can apply the filter only globally, which then will exclude child accounts that are not marked as target.
Is there a way to solve this? Ideally I'd like only to filter on the parent account target=true but not on the child account...but as they are the same object, I dont know how to achieve this.
Thanks for your help,
Philipp
19 respuestas
Hi Philip,
I've come too far to give up now!!!! ;)
So this time I actually tested my solution, and you're right, that doesn't work, so scrap what I said, here's another way to do it. It should work if I understand your requirement properly:
I created 10 test accounts and related them all in 2 groups. Accounts 1-5, where 5 is the ultimate account, and Accounts 6-10 where 10 is the ultimate account
Account 10 has a Hot Rating, whereas Account 5 hasn't.
I created this formula that returns text (I called it Ultimate Parent Rating):
IF(NOT(ISBLANK(Parent.Parent.Parent.Parent.Parent.Name)),TEXT(Parent.Parent.Parent.Parent.Parent.Rating),
IF(NOT(ISBLANK(Parent.Parent.Parent.Parent.Name)), TEXT(Parent.Parent.Parent.Parent.Rating),
IF(NOT(ISBLANK(Parent.Parent.Parent.Name)), TEXT(Parent.Parent.Parent.Rating),
IF(NOT(ISBLANK(Parent.Parent.Name)), TEXT(Parent.Parent.Rating),
IF(NOT(ISBLANK(Parent.Name)),TEXT(Parent.Rating),
TEXT(Rating))))))
I then ran a report grouped by Ultimate Parent Account with this filter only (the rating formula does not need to be in the report):
Ultimate Parent Rating equals Hot
Here's the report without filter so you can see that Account 5's rating is not Hot:
Here's the report after the filter:
I hope this is what you wanted