Chatter to update fields?

Question

Can an automation be set up to update a field based on text within chatter? For example, if I were to write or hashtag "Closed-Won" in a chatter post, then that field could be updated?

sakshi nagpal · Answer

Hi Jason,

Access your chatter messages in apex class-:

https://developer.salesforce.com/forums/?id=906F0000000AY7eIAG

Next you need to use einstein intent to interpret chatter message. And update the field based on einstein prediction

Check this out-:

https://metamind.readme.io/docs/intent-quick-start-custom-classifier

Thanks

Chatter to update fields?

Data Management

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