Skip to main content
I was able to send list emails before, but now I can't.

 

The button disappeared after I created a DKIM key and added it to my email server's DNS. The connection was successful, but I seem to have lost some functionality in Salesforce.

 

"List Email" no longer appears in my Object Manager either, even though it's among the dropdown items when I search for it on setup.

 

Here's how a contact list looks for me, without the Send List Email button:

 

Why is my 'Send List Email' button missing?

 

And here's how it looks when I search for List Email, but I can't actually access the object when I click on the dropdown item:

 

User-added image
7 respuestas
  1. 27 ago 2020, 23:12
    I had to work with Support to resolve this issue *but* I just checked and it looks like maybe the Summer release reverted it? 

     

    Also, have you search for "list email" in the app launcher and can you get to it that way? 
0/9000