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In my Dev Sandbox we have developed an instance of Model N CPQ. When I run one of the functions to Clone a Quote, the process operates, and takes a short time (5 to 15 seconds)

 

However when testing the same configuration in my Partial-Copy Sandbox  and running the same “Clone Quote” function, the process operates, but takes a very long time (5 to 15 minutes).

 

Our investigation indicates

  1. The function is using native Salesforce functionality.
  2. The clone request results in a 4 step process.
  3. Each process step runs correctly, but is held in the queue for a long time (2-5 minutes) before being processed.

 

 

Why is there a delay in the queue?

 

What needs to be reconfigured in the Partial-Copy (QA) Sandbox to improve this performance?

 

What assurance do I have this won’t reoccur in the production instance.

 

 
2 respuestas
  1. 2 sept 2017, 11:18
    Richard, May I Suggest you to please refresh the Sandbox and then try again?
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