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I want to be able to create a new Task from Knowledge object as an Action.

 

I've added new lookup from Activities object to Knowledge object. But when I add the related list Activities on Knowledge page layout, it doesn't offer New Task button - it's also greyed out in the page layout editor.

 

I also tried to create custom action on Knowledge object with Create Record for Task object. But even when I add the action on the page layout it is also not visible.

 

I checked the page layout assignments and profile access to Task, all good.

 

Any ideas?
1 respuesta
  1. 30 mar 2019, 01:05
    Hi Martin Krchnak,

     

    verified and there is no possibility at the movement, so standard task is not supported in Knowledge as like other Standard Object/Custom Object,

     

    If you still need then i would suggest to create a Custom Object as like Task and create a relationship between knowledge and newly created custom object to perform.

     

    Thanks & Regards,

     

    Sakthivel Madesh
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