I've added new lookup from Activities object to Knowledge object. But when I add the related list Activities on Knowledge page layout, it doesn't offer New Task button - it's also greyed out in the page layout editor.
I also tried to create custom action on Knowledge object with Create Record for Task object. But even when I add the action on the page layout it is also not visible.
I checked the page layout assignments and profile access to Task, all good.
Any ideas?
1 respuesta
Hi Martin Krchnak,
verified and there is no possibility at the movement, so standard task is not supported in Knowledge as like other Standard Object/Custom Object,
If you still need then i would suggest to create a Custom Object as like Task and create a relationship between knowledge and newly created custom object to perform.
Thanks & Regards,
Sakthivel Madesh