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I have created a validation rule for Case "Status" field that requires another field to be populated when Status is changed to "Closed". The rule works and I get the error message but when I populate the secondary field to meet the rule requirements and try to save it still won't let me I get the rule error message again. What have I done wrong? I'm doing this in a Dev Sandbox if that is relevant.
9 respuestas
  1. 9 jun 2015, 14:12
    Hi Roger,

     

    If you want a field to be mandatory on a perticular Status, use the following validation rule

    AND(

    ISPICKVAL(Status,'Closed'),

    ISBLANK(OtherFieldName__c)

    )

    When the other field is a picklist, use the below

    AND(

    ISPICKVAL(Status,'Closed'),

    ISBLANK(TEXT(PicklistName__c))

    )

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