What is this little arrow icon?

Question

I run a daily activities report and this little arrow showed up today on one of my user's completed tasks, always having to do with emails, but it doesn't show up any where else and no other user has this icon next to their emails. What is it?

Rachel Ginsberg · Answer

Hi David,

I have asked around internally to see if someone had an idea about where this came from, I surmised that this is a value placed into the subject line with an integration of some sort and that the arrow also exists in the records independent of the report. This all is custom to your organization, however.

I hope this information has been helpful in resolving your issue. Please be sure to mark a post that has been most helpful as “Best Answer” to help others in the community with similar questions.

Thank you,

Rachel

What is this little arrow icon?

Email

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