1. So I'm building an Email Alert using the Process Builder. I want to send an email to our CEO when one of our Sales Managers makes a change to a record. However, when I test the process flow, it it sending the email to the Sales Manager. How can I direct the email alert to a different person?
2. Once the process is built in Process Builder. Can it be edited?
2 respuestas
Hi Dave,
Ans for Q1.
IN YOUR PROCESS BUILDER WHEN YOU WILL CHOOSE EMAIL ALERT JUST CREATE A NEW EMAIL ALERT AND CHOOSE USER AS PER THE FOLLOWING PIC THE FIRST ROLE IS CEO IF I WILL ADD HIM/HER THE WILL GO TO HIM/HER OK?you
Q2. Q2
Once you activate any process you can not edit it.You have to make a clone for it and in that newly cloned process, can do changes.
hope that will work
thanks
saif
