Was thinking to make use of "Ispublished" flag. But, since this field can be updated only from API, is there any other way, that the user of Salesforce can chose to set the "ispublished" field value as per his choice ?
Based, on this, we can select which Case comments can flow out of the Salesforce via integration to the other spoke system.
Use Case:
One case can have many comments. We display these comments to external systems via API`s
Out of that, the user chose to make a comment private ( or i other words, this comment, should not flow out of SFDC )
4 respuestas
Jeff,
I dont see Public check box field in the Case Comment Object.
From the workbench, i see only the following fields:
SELECT CommentBody,CreatedById,CreatedDate,Id,IsDeleted,IsPublished,LastModifiedById,LastModifiedDate,ParentId,SystemModstamp FROM CaseComment
