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27 feb 2012, 19:37

Salesforce Knowledge Search Criteria by Subject Line

I was curious if anyone knew if the search performed within a Case for SFDC Knowledge can be driven by other fields (rather than just the subject line)? Any info would be greatly appreciated. Thanks!

1 respuesta

Francois Lopitaux (ThoughtSpot)
6 mar 2012, 00:54
Hi,

Following this blog instruction, you can tune search parameter:

http://success.salesforce.com/ideaView?id=087300000007fBL

Regards,

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