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Topics#Data ManagementPregunta de Michelle Newby
Michelle Newby (Bluepoint Leadership Development) preguntó en #Data Management
2 ene 2013, 17:52

Delete Master VR Email History sent to Leads

I need to delete the Master of several VR Emails that we have sent to our leads - however when I go into reports and load a list of the VR Emails we sent, when I click on the name of the VR email it only takes me to the record for ONE of the leads, not the master.

 

Do I need to be the record owner/creator of the VR email to be able to delete the master record? If so, can I just change the ownership? and where would I find it? I am an administrator, but I did not create these old records.

 

Thanks and Happy New Year 2013.

 

Michelle
2 respuestas
  1. Joey Chan (Cloud Jedi Solutions)
    3 ene 2013, 15:32
    Hi Michelle,

     

    Could you clarify what you mean by VR Emails? Could you confirm what you mean by master of the lead? Are you referring to the campaigns?
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