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Topics#Data ManagementPregunta de Rachel McWithey
Rachel McWithey preguntó en #Data Management
5 ene 2012, 22:16

How to delete lead queues with attached converted leads?

We are trying to clean up some of the lead queues in our system but they are somehow still attached to leads that have been converted so we can't delete them.  Does anyone know a way to get rid of the connection between the two?
1 respuesta
  1. Nik Panter (Simplicity+)
    6 ene 2012, 06:58
    Are you sure these are converted leads?  The leads would love the associated to the owner at time of conversion, and you should be able to delete a queue which has no Active lead ownership. When you attempt to delete this queue, what is coming up in the deletion problem page?

     

    Are you sure these are converted leads? The leads would love the associated to the owner at time of conversion, and you should be able to delete a queue which has no Active lead ownership.
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