Establecer como favoritoMonica Westbrook (CenturyLink) preguntó en #Customer Service19 ene 2012, 22:47Convert Ideas to CasesDoes anyone know if Ideas can be pushed or migrated to Cases?1 respuestaOrdenarClasificar por fechaClasificar por más útilClasificar por fechaMarco (werewolf) Casalaina (Salesforce)20 ene 2012, 07:57There's no built-in way to do it, so in that sense, no. However it would probably be fairly straightforward to make that conversion as a custom button on Idea, either using the AJAX toolkit or Apex.Agregar un comentarioEscribir una respuesta...NegritaCursivaSubrayadoTachadoLista con viñetasLista numeradaAgregar vínculoBloque de códigoInsertar imagenAdjuntar archivosURL de vínculoCancelarGuardar0/9000Responder
Marco (werewolf) Casalaina (Salesforce)20 ene 2012, 07:57There's no built-in way to do it, so in that sense, no. However it would probably be fairly straightforward to make that conversion as a custom button on Idea, either using the AJAX toolkit or Apex.