Hello community,
currently we have two different versions of a flow active for two different groups of users
Group A: Test users for new flow version Flow 2.0
Group B: Users who still work with old flow version Flow 1.0
We assigned a cloned profile to group A and differentiated the settings in FSL app by having different Field Service Mobile Settings.
Question: How can we enforce that a user's FSL Mobile Settings are updated on his/her smartphone? Currently we only saw the option to tell the users to clear their cached metadata, close the app and reopen. Obviously this is nothing we thrive for for thousands of users (Group B).
Thank you for your help and ideas
Best
Martin
3 comentarios
Ideally the value should be as long as possible to avoid having to re-download the metadata which is an expensive network hit. I'd say set it to 1 day until things are stable and how you want it, then bump it back up.
