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Outbound Calling App for Partner Community: My organization is using a Lightning Partner Community to support a group of Human Resource consultants. They are asking about a outbound call product similar to Lightning Dialer which, unfortunately, is not supported in Communities. Does anyone know of an outbound call product that does work within a Community? Our needs are simple: being to create call lists (multiple), drop pre-recorded voice messages if needed and record to the Activity Timeline. 

2 comentarios
  1. 22 jun 2020, 13:03
    Thank you for your response. While this product appears to have many telephony features it does not appear to be Lightning ready, support call lists and is not integrated into the Salesforce Activity Timeline or "reportable" through dashboards and reports.
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