Recommended DF19 Session: Dramatically Improve the Service Experience when Moving to Lightning

Lightning Champion Howard Yermish will show how responsiveness, utilization, personalization, and feedback (the four pillars to delivering exceptional service) can be improved with the lightning service console!  Wed. 11/20, 2:30 PM - 3:10 PM in Moscone West 2022

https://success.salesforce.com/sessions?eventId=a1Q3A000021ea1U#/session/a2q3A000002BKK5QAO