Hello in the old versions there was a case solutions, I cannot found that feature in Lightning.
Any idea why or where
1 comentario
Solutions is an early form of Knowledge. Only available in Classic. I think it's only available in older orgs. Maybe I'm wrong. My org is 16.
At the top of the page: "Available in: Salesforce Classic
Available in: Professional, Enterprise, Performance, Unlimited, and Developer Editions"
https://help.salesforce.com/articleView?id=sol_def.htm&type=5My Recommendation is to lift your solutions out and move into Lightning Knowledge.
https://help.salesforce.com/articleView?id=knowledge_lightning_set_up.htm&type=5Troy
