I have noticed that within our Case page, we cannot send HTML emails. This works in one of my older dev orgs, but I can't seem to find a setting. Does anyone know how I can turn on HTML emails?
I've included a screen shot. This is how our case page looks when a user wants to send an email from within a case. At the bottom you see a few icons, but not the entire HTML toolbar.
@Admin Group, Chicago, US @Admin Group, Schaumburg, IL US @Admin Group, Downers Grove, US
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