Next Stop Chicago!

You are invited to 'Trailblazers for the Future,' a complimentary half-day, hands-on management empowerment workshop at the Salesforce Offices on Thursday, July 18, 2019.

• Date: July 18, 2019 | 8:00am-12:00pm
• Location: 114 W. Illinois St, Chicago, IL 60654
• Reg Link: https://sfdc.co/t4tfchicago

Learn first hand the skills and best practices for social intelligence, critical thinking, organizational behavior, and creative problem solving skills needed to embrace new and emerging customer service channels.

Discover how to empower your agents with the soft skills needed to embrace new customer service channels like bots, AI, and social media to create lasting customer relationships and organic brand loyalty.

Network with fellow customer service Trailblazers in an interactive, hands-on workshop featuring thought leadership, best practices, scenario training, and action plans. Learn from fellow Trailblazer attendees about their approaches to enhancing their support operations.