If i go to App manager - Sales Console - Edit - Utility Items. i can see the Notes and History on the left panel. However when i go to the Lead record the utility bar doesn't display. Any help?
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@Demario Snead Hmm...not sure why it would not show up - I tested it in my demo org and it worked for me. The only thing I can think of to try would be to make sure you are actually in the same Sales Console (Lightning) app when you test this as opposed to a standard app or another console app. You may want to log a case to see if you are missing something else in setup that may be a pre-requisite for using these items.
