We are in the process of setting up multiple drip campaigns with different prospect lists. Eventually they are going to overlap and a prospect will get 2 different emails from us on the same day. How do I ensure they don't get the 2 emails at the same time? We are using Engagement Studio to set all this up. #Pardotnewbie
I JUST got off the phone with Pardot for their office hours and you are right on the money, thank you! I've created basically an All Customer's list but added a frequency rule so that customers will go into a short pause if they receive more than 2 emails a day.
Yes, very confused since I'm a newbie but I KNOW how incredible Pardot is and once we have better data, our automation will be more precise and on point.
Thanks so much for the helpful answer. In case anyone needs it, this is where I learned about the Recency and Frequency rules:
http://help.pardot.com/customer/portal/articles/2128441
