See What’s New with Consumer Goods, Education, and Energy & Utilities
Learning Objectives
After completing this unit, you’ll be able to:
- Explain how Agentforce can enhance promotion planning from account insights to approval processes.
- Describe how to calculate and track accrued liabilities for active trade programs natively in Consumer Goods Cloud.
- Define how to enable flexible bill-of-material planning with cascading KPIs and reusable components for future P&Ls.
- Describe how Student Advising and Campus Engagement boosts advisor productivity.
- Understand how Career Planning and Goal Setting help students get AI-powered guidance to explore their strengths and interests.
- Explain how to grow revenue and improve customer satisfaction with Agentforce and Revenue Cloud for Energy & Utilities Cloud.
Consumer Goods
Liability Accruals
Calculate, match, and measure accrued liabilities for active trade programs natively in Consumer Goods Cloud. Ensure finance managers can track liabilities and automate manual tracking for key account managers.
DSD Enhancements: Begin and End Shift
Deploy geofenced clock-in-and-out capabilities to allow for more precise time measurement. Enable geofencing by letting drivers define key locations such as warehouse, home address, and address of first store.
TPM Enhancements: Flexible Bill-of-Material Planning
Define the bill of materials for each SKU, plan the KPIs for each header SKU, and cascade down to the component level. Reusing this bill of materials for future P&Ls saves time for key account managers.
Education
Student Advising and Campus Engagement
Increase advisor productivity with comprehensive student summaries of key advising details. Obtain campus policy-based insights and identify best-fit resources to deliver proactive student support. And automate next steps, like task or case creation–all thanks to Agentforce.
Career Planning and Goal Setting
Enable students to explore their strengths and interests, get AI-powered goal recommendations, and stay on track with actionable plans. Build a well-rounded skills portfolio–across academics, extracurriculars, and more–for each learner, all while advisors gain a comprehensive view of their progress.
Custom SIS Rules
Easily create custom rules to tailor degree planning and registration experiences to specific academic policies. Keep learners aligned with school requirements, and prevent surprises at registration with real-time eligibility checks.
Energy & Utilities
Energy & Utilities Cloud Sales on Core
Grow revenue and improve customer satisfaction with Revenue Cloud for Energy & Utilities in new Agentforce-embedded sales apps.
Tariff Comparison
Enable your sales team to quickly and simply compare and recommend the best tariffs for new and existing customers.
Timesheet and Labor Cost Optimization
Reduce back-office correction and verification calls by enabling technicians to easily review, edit, and verify timesheets with summaries, error flags, and the capability to track shift differentials and wage overrides from the mobile app.