+1,600 points
Module
Service Cloud Agent Productivity
Help your agents work faster and more efficiently in the Service Console.
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~1 hr 40 mins
Learn About Service Console Productivity Tools
~10 mins
Incomplete
Set Up Service Console Productivity Tools
~30 mins
Incomplete
Create Macros and Quick Text to Reduce Clicks
~30 mins
Incomplete
Use All the Service Console Productivity Tools Together
~30 mins
Incomplete
~1 hr 40 mins
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