Resources I have followed the below article for this website tracking:", "answerCount": 2, "upvoteCount": 1, "datePublished": "2026-08-26T04:57:03.000Z", "author": { "@type": "Person", "name": "balla swetha", "url": "https://trailblazers.salesforce.com/profileView?u=0054S000001KmghQAC", "affiliation": { "@type": "Organization", "name": "Cloud Odyssey IT Solutions" } }, "suggestedAnswer": [ { "@type": "Answer", "text": "Hi @balla swetha https://trailblazers.salesforce.com/profileView?u=0054S000001KmghQAC ,     Check whether you have saved the code in Data Cloud? I inspected your link and noticed that there doesn’t seem to be any script.     Regards,  Harshan R K", "upvoteCount": 0, "url": "https://trailhead.salesforce.com/trailblazer-community/feed/0D5KX00000pPHT90AO", "datePublished": "2026-08-26T13:54:23.000Z", "author": { "@type": "Person", "name": "Harshan R K", "url": "https://trailblazers.salesforce.com/profileView?u=005KX000001mTQjYAM", "affiliation": { "@type": "Organization", "name": "Kasmo" } } } ] } } Skip to main content

Hi All,  

 

I have configured the

Website Connector in Data Cloud and created the Webpage Embed Code

. This generated the required beacon code, which I added to the developer website immediately below the <head> tag. 

 

Following the configuration, two data streams were automatically created:

  • Website Behavioral Events
  • Website Profile Events

However, the data streams are currently not refreshing, and the website activity is not being captured. Even when a user visits the website, I am unable to see the corresponding records being ingested into the data streams.

I have included the embed/beacon code below for your reference: 

 

<script src="https://cdn.c360a.salesforce.com/beacon/c360a/e5adb394-0b5c-4a4e-a1e9-72bfbb4c328a/scripts/c360a.min.js?wtcp_id=1NDWK000000Fu9x4AC"></script>

<script> 

const consent = { 

provider: "Salesforce Marketing Cloud", 

purpose: "Tracking", 

status: "Opt In" 

}; 

 

SalesforceInteractions.init({ 

consents: [consent], 

}).then(() => { 

SalesforceInteractions.initSitemap({ pageTypes: [] }); 

}); 

</script>

  

Resources I have followed the below article for this website tracking:  

 

https://medium.com/@marketingcloudtips/marketing-cloud-on-core-tracking-external-websites-without-a-consent-banner-467326874412

2 Antworten
  1. Heute 13:54

    Hi @balla swetha

      

    Check whether you have saved the code in Data Cloud? I inspected your link and noticed that there doesn’t seem to be any script.  

     

    Regards, 

    Harshan R K

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