Like others who have come before me, I'm trying to send a survey from a flow, and include Case fields in the survey Email template. I see some older posts in this group, but wondered if anyone has come up with a workaround in the recent past? We need to send from a flow (not case auto-response rules), and we will not be setting up an experience site. Thanks.
1 Antwort
Hello @Jennifer Dewey you may add a Get Record element to get the concerned record, and then leverage the retrieved fields of this retrieved record, to use them either in some variables resources or directly from within your flow. Eric
