Technology & Community Support Specialist — Part-Time, Remote ($42K/yr)

ITNAmerica®, the national nonprofit transportation network for older adults, is hiring a part-time (24 hrs/week), fully remote Technology & Community Support Specialist to support our Salesforce-based platform, ITNRides.

You'll:

• Provide Salesforce/ITNRides support to internal staff and community partner sites
• Provide customer support to end users
• Partner with our CTO on new feature specs and testing
• Troubleshoot issues, write up Jira tickets, and help drive fixes
• Build reports/list views and clean up data
• Write user documentation for Salesforce and ITNRides

You bring:

• Comfort with Salesforce or a similar CRM (preferred, not required)
• Experience with UX/UI/UAT preferred
• Strong troubleshooting instincts and attention to detail
• Clear communication with both technical and non-technical users
• Ability to work independently in a remote, part-time role
• Must be eligible to work in the US

Benefits include paid vacation, sick leave, holidays, and disability coverage. Mission-driven work supporting community transportation nationwide.

Interested? Please send your resume and cover letter to ITJobs #Job Postings  #Nonprofit