I've activated the In-Person Meetings and it is capturing the transcript on the mobile device for an event\meeting, however, I can't see the saved transcript when in Salesforce via the desktop.
Just wanted to confirm if and where the transcript should appear when accessing Salesforce on the desktop.
We don't have Agentforce, but are on Enterprise edition.
#Einstein Conversation Insights
3 Antworten
The transcript will be stored in Video Call Recording object. The transcript is accessible using standard action Retrieve Transcript.
