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Hello 

 

I am trying to create a unified login experience for community users and have set up an openid auth provider.  After navingating to url i successfully go to idp login page, then click 'allow' to grant salesforce access, then get that error "We can't log you in because of an authentication error" (ErrorCode=No_Oauth_Token&ErrorDescription=Empty+Response).  

The idp team checked the metrics at their end  and mentioned that it seems to fail after they pass back to us with authorization code but before it is exchanged.  

 

What is missing, and what logs or details can i check to figure this out? 

4 Antworten
  1. 8. Okt. 2025, 04:08

    Hi Suminder,

    Postman to IDP is a free call without any constraints. So that would work. This states that systems are up and running from IDP.

    How did you configure the creds? I assume its through external credentials. Make sure you have proper scope added to initiate authentication.

    Do you use any connected app approach here? If yes make sure to have clear scope here. Have you checked the network logs as well?

    Thanks

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