I created a custom object called "Complaints" - I want to create a button or action on the Account and Contact record(s) called File a Complaint. Clicking the button will ask a couple of questions and create a new COMPLAINT. How do I do this?
5 Antworten
I gotta ask: Why not just use Cases for this, instead of creating a Custom Object and having to reverse engineer all of the stuff that comes "baked in" with Case records?
