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  1. 28. Jan. 2025, 16:02

    Hi, @Himanshu Wakade

     

    Usually, the email arrives immediately, but this happens when you CREATE an Einstein/Data Cloud/Agentforce AI Playground.

     

    If you have previously created it but didn’t manage to activate it and are now trying to “reset the password” during authorization, the email won’t be sent.

     

    In this case, you need to contact Salesforce Support and ask them to deactivate that Playground for you.

     

    After that, you will be able to create a new one.

     

    I had a similar situation, and it took two days to resolve the issue.

     

    Sincerely, 

    Mykhailo Vdovychenko 

    Bringing Cloud Excellence with IBVCLOUD OÜ

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