Skip to main content

Hello, is there a possibility to export .csv of product recommendations that were displayed to a specific customer? 

 

I was searching for information and I see there's exports available of orders, products, etc, but not einstein related content. 

 

Thanks,

1 Antwort
  1. 6. Okt., 11:12

    There is no standard CSV export of the product recommendations shown to one shopper. The order, product, and similar exports are catalog and transaction files. They do not include Einstein recommendation content. Einstein recommendation reporting for a Salesforce Commerce store is aggregated performance in the Einstein area of the store. It is not a customer-level file of what was displayed. Storefront activity tracking records shopper events such as product views and purchases so Einstein can build recommendations. That activity is not a log of the recommendation slots rendered for a specific customer, and it is not available as a native CSV of those recommendations. To keep the products recommended to a specific buyer, you would need to capture that response in the storefront yourself.

0/9000