If we enable Out of office feature in Salesofrce chatter settings, what will happen for a user who has enable out of office to cases & task & work orders assigned to him
When a user enables the “Out of Office” feature in Salesforce Chatter, their out-of-office message will be displayed next to their name in Chatter. This message will inform others that the user is unavailable. However, enabling this feature does not automatically reassign cases, tasks, or work orders assigned to the user
Is my understanding correct here
Hello @Ram Hari,
Yes, your understanding is correct. When a user enables the "Out of Office" feature in Salesforce Chatter, their out-of-office message will be displayed next to their name in Chatter, informing others that they are unavailable. However, this feature does not automatically reassign cases, tasks, or work orders assigned to the user.
If you need to ensure that these items are handled in the user's absence, you would need to manually reassign them or set up automation rules to handle the reassignment.
