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In the attached image, there is no checkbox below Create and View All for the Account and Contact object for the custom profile I created by cloning the Customer Community User

does customer community license for experience cloud in salesforce allow creating new records in the standard objects in the experience site?

 

 

#Experience Cloud

5 Antworten
  1. 31. Juli 2024, 12:36

    @Mohit Edupuganti,

    Note that the Customer Community license does not have Create access to the Account Object, but Customer Community Plus does have access. If you only have a Customer Community license, you are not able to create the Account record. Options are to either upgrade all your licenses to Plus or to have a generic Account already created in the system and use that for relating to Cases from Community users.

     

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