Skip to main content

I received this message when the GiveLively integration synced to create a donation record. We have had this integration working without issue for several years. I tried searching to figure out what I needed to do to fix the error and could not find anything similar. Any ideas?

 

Contact creation failed: FIELD_CUSTOM_VALIDATION_EXCEPTION - Failed to create Account for Contact Jacob Martin. Use one of these records?

2 Antworten
  1. 10. Juni 2024, 20:36

    Hi @Holly Germeroth The error 'Use one of these records?' seems to be coming from the Duplicate rules. Please review the duplicate rules for your org and make changes accordingly.

0/9000