2 Antworten
Hi @SANNITH AVVA,
In Lightning Experience (LEX), you might see a URL-encoded 15-character Queue ID. To get the 18-character ID, follow these steps:
Identify the Queue ID:
- Extract the 15-character ID from the URL: `00G20000002WjWQ`
Retrieve the 18-character ID using Developer Console:
- Go to `Setup -> Developer Console -> Query Editor`
- Run the following query:
SELECT Id, Name FROM Group WHERE Type = 'Queue'
- This query will provide the 18-character ID for the queue.
Use the 18-character ID in your process builder for correct functionality.