Hi! I have experienced a couple of contacts receiving blank emails from MCAE emails. The HTML looks good on my end. Has anyone experienced this? I'm wondering if it is due to firewalls or if there is an actual issue with the HTML. Also, if it is a firewall, why doesn't the text email send instead of HTML? Thank you in advance!
8 Antworten
@Eiram Kauser Hi! Nope, we could never figure out what was causing the issue in the HTML code. We worked with a consultant and they stated that we had too much extra code that could be screwing things up - but we never got a definite answer on what it was. Additionally, Salesforce Support won't help with code. We just decided to start from scratch in the email builder and haven't had blank emails since.
